Coolpad human-I-T Surf Hotspot Guia página 2

How to pay your Bill
Login to​ ​
1.
2. Username: the Email address you registered with.
3. Password: Your phone number without dashes. (ex: 8882686925)
4. To pay your bill, you will click "​ I
you select "​ A DD More Time".
5. Select the number of months you would like to pay for.
6. Once you select the amount, click ​ "Add To Cart".
7. Click "​ V iew
8. Confirm address and card information are correct while processing
payment.
9. Once payment is completed you will receive an order number.
How to Enroll in Automatic
1. You will select the tab ​ " AUTOPAY"
2. Ensure you have the correct device, card number and the number of
months you would like to pay automatically with.
3. Select ​ " I Agree"
4. Select "​ E nable AutoPay"
How to File a Return Online (30 day Return
1. Click on "My Account".
2. Click "View" next to the order to return.
3. Select "Return or Exchange"
4. Complete the final step of submitting the reason for the return.
5. Select "My Returns" to remain up to date on the return request.
If you have any questions about your bill or would like assistance with the following
items, ​ p lease contact us directly using the billing contact information below.
1. Registering for automatic payments.
2. Paying your bill.
3. Account, Services, or Subscription Changes.
4. Your bill due date.
5. Any issues/concerns with billing or your account.
6. Returning your device and related policies & procedures.
Billing
Online
h ttps://hitconnect.org/sales/salesHome.aspx
Cart"​ or by selecting the cart icon picture.
Payments
nternet​ " , a drop-down menu will appear,
Policy)
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