Troubleshooting
Symptom
Ice does not dispense.
Water does not
dispense.
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English
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Possible causes
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• Ice bucket is not properly
inserted.
• Water line is not connected
properly or water supply is
not on.
• Water line is not connected
properly or water supply is
not on.
• A third-party water filter
was installed.
• The "Replace water filter"
message appears on the
control panel.
Solution
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Make sure the ice bucket is
properly inserted.
• Check if the water line is
installed correctly. Check if
the water line stopcock is
closed.
• Check if the water line is
installed correctly. Check if
the water line stopcock is
closed.
• Use only Samsung-provided
or approved filters.
• Unapproved filters may
leak and damage the
refrigerator.
• Replace the water filter.
Then, on the control panel,
go to More Options, and
then run Filter Reset.
2020-12-18
3:46:17