5
Troubleshooting
Common failure
The vacuum doesn't work
Suction is too weak
Different motor operation sound
Vacuum cleaner in trouble at work
Product can not be charged
Common LED failure
The red light flicker
The red light flash
The red and white light trading flash
when the discharge process
The red and white light trading flash
when the charge process
16 / EN
Possible cause
Product is power off or battery is low
Product suction port is blocked.
Dust barrel & filter assembly is dusty
Rolling brush is wrapped around the
hair and other objects
Situation still remains
The aluminum tube is blocked
Situation still remains
Too many obstacles in the cleaning
area
Product suction port is blocked
Situation still remains
Battery pack and charger interface
not connected well
Charger or receptacle is not fully
charged or loose
Situation still remains
Possible cause
Product is power off or battery is low
Brush plugging and the main brush
motor is working
Overcharging current is too lager
The battery pack has a problem
The battery pack is not installed well
Cordless Stick Vacuum Cleaner / User Manual
Solutions
Please charge the product before
use
Cleaning product suction mouth
Clean the dustbin and filter material
Clean roller brush
Please contact with our after sales
team
Clean up the obstacles
Please contact with our after sales
team
Manually remove obstacles
Clean product suction mouth
Please contact with our after sales
team
Please check and contact well
Check it and put away
Please contact with us
Solutions
Please charge the product before
use
Clean roller brush
Change the correct adapter
Please contact with our after sales
team
1- Remove adapter
2- Installed the battery pack again
3- Insert adapter
4- Strictly follow the above steps