C
F
HEST
REEZER
In case of a power failure, foods can
be preserved for a couple of hours
even during summer. It is recom-
mended to reduce the frequency of
opening door and do not put fresh
foods into the freezer.
Troubleshooting
The following issues can be handled by the user. Please call the after-sales
service department if the issue is not solved.
Problem
The freezer does
not operate
Odor
Long-term opera-
tion of compressor
Please unplug the freezer if left un-
used for a long time or for cleaning.
Keep the door open to avoid odors.
Do not turn upside, horizontally place
or vibrate the refrigerator, the carry-
ing angle should not be greater than
45°.
Secure doors before moving the ap-
pliance.
Possible solution
• Check that the appliance is plugged to power.
• Low voltage.
• Make sure the temperature control knob is in a
working setting.
• Power failure or tripped circuit.
• Food producing strong odor should be tightly
wrapped.
• Rotten food.
• The interior of the appliance needs cleaning.
• It is normal for the freezer to operate for longer
times during summer when the room temperature is
higher.
• Do not add to much food in the freezer at the same
time.
• Do not place warm food inside the freezer. Wait until
food packages are at room temperature.
• Freezer door opened for too long or too frequently.
• Thick frost layer (defrost is needed).
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