Troubleshooting Guide - Vava VA-AD007 Guia Del Usuario

Troubleshooting Guide

Problem Cause
No power
Did not press the MIST Button
No mist coming out
No water in water tank
The diffuser is getting too hot
Water exceeding max level
Abnormal mist
Stain built up inside water tank
Cover not properly covered
Water leakage
Temperature and humidity
of environment is too high
Unit is new
Bad / strange smell
Dirty water
Synthesized essential oil
Solution
Connect power adapter
Refer to the instructions
Add water into water tank
Power off and place in a well-ventilated
area for 10 minutes
Get rid of some water
Clean the water tank as instructed
Cap on the cover properly
Move the unit to a well ventilated area
Clean water tank as instructed, use
after air drying
Clean water tank as instructed, use
clean water
Use natural essential oil
Warranty
This product is covered by the VAVA Product and Labor Warranty for 18 months from the date of
its original purchase. If manufacturing defects occur, please contact VAVA support
(support@VAVA.com) immediately to launch a warranty claim. We will instruct you on how to return
the defective unit back to us for repair or replacement. No return will be accepted without seller
authorization
Statement
We can only provide after sale service for products that are sold by VAVA or VAVA authorized
retailer and distributors. If you have purchased your unit from a different place, please contact your
seller for return and warranty issues.
07/08