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Troubleshooting Problems

Problem
LCD screen (
) does not turn on.
1
LCD screen does not show a
temperature reading.
There is too much water in the
infant tub
for my baby.
There is not enough water in
the infant tub
for my baby.
My tub is uneven in my
double-basin sink.
12
Solution
Batteries may need to be
replaced. Replace with
three new AAA batteries as
described in "Set Up" section
of this booklet.
Ensure that the water is flowing
into the Water Collection
Area (
) of the infant tub
.
4
Batteries may also need to be
replaced.
Unplug the Lower Sidewall
Drain Hole (
).
9
Plug the Lower Sidewall Drain
Hole (
).
9
An additional tub spacer may
be needed. Contact 4moms
®
Customer Support and one will
be provided.
Troubleshooting Problems
Problem
There is an Err message
on the LCD screen.
For customers in the US & Canada only:
If you have any further questions or comments not covered here,
please contact Customer Service at 1-888-614-6667.
For international customers:
Please visit global.4moms.com
ENGLISH
Solution
The water temperature is at
or below 55 °F (13 °C) or the
sensor has malfunctioned.
If the Err Code does not
go away after increasing
the water temperature,
discontinue use and contact
4moms
Customer Support.
®
13

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