Troubleshooting
Troubleshooting
Troubleshooting Guide
Troubleshooting
You can solve many common refrigerator problems easily, saving you the cost of a
possible service call. Try the suggestions below to see if you can solve the problem
before calling for service.
Problem
Problem
Problem
Problem
Refrigerator
does
not
Refrigerator does
Refrigerator
Refrigerator
does not
does
not
not operate
Compressor
Compressor
turns
turns
on
on
Compressor
Compressor turns
turns on
on and
Refrigerator
Refrigerator
Refrigerator
Refrigerator compartments
compartments
compartments
compartments are
warm
warm
warm
warm
Vibrating
Vibrating
Vibrating or or or or rattling
rattling
rattling
(slight
(slight
Vibrating
rattling (slight
(slight vibration
is is is is normal)
normal)
normal)
normal)
Temperature of of of of external
Temperature
Temperature
external
external
Temperature
external refrigerator
surface is is is is warm
surface
surface
surface
warm
warm
warm
Moisture
Moisture
collects
collects
inside
inside
Moisture collects
Moisture
collects inside
inside the
Moisture
Moisture
forms
forms
on
on
outside of of of of
outside
outside
Moisture forms
Moisture
forms on
on outside
refrigerator
refrigerator
refrigerator
refrigerator
Bubbling or or or or gurgling
Bubbling
Bubbling
Bubbling
gurgling
gurgling
gurgling sounds
sounds
sounds
sounds (like
boiling
boiling
boiling
boiling water)
water)
water)
water)
Popping
Popping
Popping or or or or cracking
cracking
cracking
Popping
cracking sounds
compressor
compressor
comes
comes
on
on
compressor comes
compressor
comes on
on
The
The
door
door
will
will
not
not
close
close
The
The door
door will
will not
not close
close properly
Guide
Guide
Guide
Possible
Possible
Possible
Possible Causes
operate
operate
operate
and
and
off
off
and off
off
are
are too
are
too
too
too
vibration
vibration
vibration
refrigerator
refrigerator
refrigerator
the
the
refrigerator
refrigerator
the refrigerator
refrigerator
(like
(like
(like
sounds
sounds
when
when
sounds when
when
properly
properly
properly
Causes
Causes
Causes
Refrigerator is unplugged.
The circuit breaker is tripped/ fuse blown.
The room temperature is warmer than normal
Door is left open or is frequently opened.
The refrigerator does not have the correct
clearances.
The refrigerator has recently been disconnected for
a period of time.
Temperature control is not set correctly.
Door is left open or is frequently opened.
The door gasket does not seal properly.
A large amount of warm or hot food was stored
recently. Wait for the refrigerator to reach its
selected temperature.
The refrigerator has recently been disconnected for
a period of time.
Leveling legs need adjusting
Refrigerator is placed on an uneven or weak
surface.
The refrigerator is touching the wall. Re-level the
refrigerator and move it away from the wall.
The exterior refrigerator walls can be as much as
30°F warmer than room temperature.
This is normal while the compressor works to
transfer heat from inside the refrigerator cabinet.
Door is left open or is frequently opened.
Is normal in hot and humid weather. Air carries
moisture into the refrigerator when doors are
opened.
This is the normal sound of refrigerant (used to cool
refrigerator) circulating throughout the system.
This is normal. Metal parts undergo expansion and
contraction, like hot water pipes. The sound will
level off or disappear as refrigerator runs.
The refrigerator is not on a level surface.
The gasket is dirty.
The storage basket is out of position.
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