TROUBLESHOOTING
SetuP And ConFigurAtion ProbleMS
1. HOW DO I CONFIGURE MY DIR-510L ROUTER MANUALLY?
- Connect your PC to the router wirelessly. By default, the settings are:
- Wi-Fi Network Name (SSID): DIR510L-WXYZ (for 2.4 GHz) / DIR510L-WXYZ-5GHz (for 5 GHz)
(where WXYZ are the last 4 digits of the MAC address in uppercase letters)
- Password: (please refer to the included Wi-Fi configuration card)
- Open a web browser and enter the address http://dlinkrouter or http://dlinkrouter.local.
- The default Admin Password should be left blank.
- If you have changed the password and can not remember it, you will need to reset the router.
2. HOW DO I RESET MY DIR-510L ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Press and hold the reset button for 5 seconds or more.
Note: Resetting the router to factory defaults will erase the current configuration settings. To
reconfigure your settings, log into the router as outlined in question 1, then configure the router.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY WIRELESS NETWORK
NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- For every PC that needs to connect to the router wirelessly, you will need to ensure you use the correct Wireless
Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly connected PC. You will
find a dedicated area on the back of this document to save this important information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
- Please contact your ISP to make sure the Broadband/3G/4G/Hotspot service has been enabled/connected by
your ISP and that your ISP username and password is correct.
5. WHY CAN'T I REGISTER MY DEVICE WITH mydlink?
- If you experience issues registering this router with your mydlink account, try performing a hard reset by using
an unfolded paperclip to press and hold the reset button for 5 seconds while the router is powered on. This may
be necessary if you've purchased an open box or resold unit.
6. MY DIR-510L ISN'T CHARGING EVEN THOUGH IT IS PLUGGED INTO THE AC OUTLET.
- If you have attached one or more USB devices (such as a 2.5" USB drive) that draw a total of
0.7 A or more power, the power adapter will not supply enough voltage to charge your
DIR-510L while simultaneously powering the USB devices. Check your USB devices' power usage specifications
and disconnect if necessary.
7. I PLUGGED IN MY DIR-510L BUT IT WON'T POWER ON.
- Remove all USB devices from the DIR-510L and charge it before powering on.
teChniCAl SuPPort
United Kingdom (Mon-Fri) , Website: http://www.dlink.com
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri), Website: http://www.dlink.com
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
dir-510l
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