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Troubleshooting
Alarm or Condition
Possible Cause
Power requirements exceed the
UPS capacity.
1 beep every half second.
Output short circuit.
Input voltage is out of range
when the UPS is turned on.
UPS fault.
Continuous beep.

Service and Support

If you have any questions or problems with the UPS, call your
Distributor
and ask for a UPS technical representative.
In the United States:
Europe, Middle East, Africa:
Asia:
Australia:
Please have the following information ready when you call the Help
Desk:
: Model number
: Serial number
: Version number (if available)
: Date of failure or problem
: Symptoms of failure or problem
: Customer return address and contact information
14
What to Do
Remove some of the equipment from the UPS. You may
need to obtain a larger capacity UPS.
Turn off or unplug the equipment connected to the UPS.
Turn off the UPS until acceptable input voltage
restored.
Contact your service representative.
or the
at one of the following telephone numbers
Help Desk
1-800-356-5737
+44-17 53 608 700
+852-2830-3030
+61-3-9706-5022
Powerware
®
1-608-565-2100
or
:
3110 User's Guide
Rev A www.powerware.com
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