Standard Limited Product Warranty ("Limited Warranty")
RISCO Ltd. ("RISCO") guarantee RISCO's hardware products ("Products") to be free from defects in materials and workmanship when
used and stored under normal conditions and in accordance with the instructions for use supplied by RISCO, for a period of (i) 24 months
from the date of delivery of the Product (the "Warranty Period"). This Limited Warranty covers the Product only within the country where
the Product was originally purchased and only covers Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the benefit of customers who purchased the Products directly from
RISCO or from an authorized distributor of RISCO. RISCO does not warrant the Product to consumers and nothing in this Warranty
obligates RISCO to accept Product returns directly from end users who purchased the Products for their own use from RISCO's customer
or from any installer of RISCO, or otherwise provide warranty or other services to any such end user directly. RISCO's authorized
distributor or installer shall handle all interactions with its end users in connection with this Limited Warranty. RISCO's authorized
distributor or installer shall make no warranties, representations, guarantees or statements to its end users or other third parties that
suggest that RISCO has any warranty or service obligation to, or any contractual privy with, any recipient of a Product.
Remedies. In the event that a material defect in a Product is discovered and reported to RISCO during the Warranty Period, RISCO shall
accept return of the defective Product in accordance with the below RMA procedure and, at its option, either (i) repair or have repaired the
defective Product, or (ii) provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your Product for repair or replacement, RISCO will provide you with
a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your Product without prior approval
from RISCO. Any Product returned without a valid, unique RMA# will be refused and returned to the sender at the sender's expense. The
returned Product must be accompanied with a detailed description of the defect discovered ("Defect Description") and must otherwise
follow RISCO's then-current RMA procedure published in RISCO's website at
www.riscogroup.com
in connection with any such return. If
RISCO determines in its reasonable discretion that any Product returned by customer conforms to the applicable warranty ("Non-
Defective Product"), RISCO will notify the customer of such determination and will return the applicable Product to customer at
customer's expense. In addition, RISCO may propose and assess customer a charge for testing and examination of Non-Defective Product.
Entire Liability. The repair or replacement of Products in accordance with this Limited Warranty shall be RISCO's entire liability and
customer's sole and exclusive remedy in case a material defect in a Product is discovered and reported as required herein. RISCO's
obligation and this Limited Warranty are contingent upon the full payment by customer for such Product and upon a proven weekly
testing and examination of the Product functionality.
Limitations. This Limited Warranty is the only warranty made by RISCO with respect to the Products. The warranty is not transferable to
any third party. To the maximum extent permitted by applicable law, this Limited Warranty shall not apply and will be void if: (i) the
conditions set forth above are not met (including, but not limited to, full payment by customer for the Product and a proven weekly testing
and examination of the Product functionality); (ii) if the Products or any part or component thereof: (a) have been subjected to improper
operation or installation; (b) have been subject to neglect, abuse, willful damage, abnormal working conditions, failure to follow RISCO's
instructions (whether oral or in writing); (c) have been misused, altered, modified or repaired without RISCO's written approval or
combined with, or installed on products, or equipment of the customer or of any third party; (d) have been damaged by any factor beyond
RISCO's reasonable control such as, but not limited to, power failure, electric power surges, or unsuitable third party components and the
interaction of software therewith or (e) any failure or delay in the performance of the Product attributable to any means of communication
provided by any third party service provider, including, but not limited to, GSM interruptions, lack of or internet outage and/or telephony
failure. BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD RESPONSIBLE OR
LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE THERETO, IF ANY, IS THE BATTERY
MANUFACTURER'S WARRANTY. RISCO does not install or integrate the Product in the end user's security system and is therefore not
responsible for and cannot guarantee the performance of the end user's security system which uses the Product or which the Product is a
component of.
This Limited Warranty applies only to Products manufactured by or for RISCO. Further, this Limited Warranty does not apply to any
software (including operating system) added to or provided with the Products or any third-party software, even if packaged or sold
with the RISCO Product. Manufacturers, suppliers, or third parties other than RISCO may provide their own warranties, but RISCO, to
the extent permitted by law and except as otherwise specifically set forth herein, provides its Products "AS IS". Software and
applications distributed or made available by RISCO in conjunction with the Product (with or without the RISCO brand), including, but
not limited to system software, as well as P2P services or any other service made available by RISCO in relation to the Product, are not
covered under this Limited Warranty. Refer to the Terms of Service at:
https://riscocloud.com/ELAS/WebUI/UserLogin/License
for
details of your rights and obligations with respect to the use of such applications, software or any service. RISCO does not represent
that the Product may not be compromised or circumvented; that the Product will prevent any personal injury or property loss by
burglary, robbery, fire or otherwise, or that the Product will in all cases provide adequate warning or protection. A properly installed
Agility 4 - Guía Rápida de Instalación
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