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5. TROUBLESHOOTING

5.1 INCIDENTS, CAUSES AND REMEDIES
INCIDENTS
Regeneration occurs at the wrong time
Programmer stops in the regeneration
cycle
The softener regenerates or
discharges water continuously
The programmer does not regenerate
automatically or when the start button is
pressed
The programmer does not automatically
regenerate but only by means of the start
button
Lack of softened water between two
regenerations
Lack of brine suction
The brine vat gets too full
Irregular salt consumption compared to
what was expected
Intermittent brine suction or irregular
After regeneration, the water is not
softened.
Excessive or insufficient backwashing rate
Hard water leakage during operation
24
CAUSES
Clock poorly adjusted
Motor burned
Power failure
Incorrect voltage or frequency
Excessive pressure
Power failure
Motor blocked or burned
Power supply disconnected
Defective motor
Defective card
Unscheduled daily regenerations
Incorrect regeneration
Polluted resins
Incorrect programming of the quantity of salt Checking and reprogramming
Poorly adjusted by-pass
Insufficient supply pressure
Obstructed exhaust pipe
Blocked injector
Faulty injector
Programming excessive salt quantity
Adjustment error
Insufficient supply pressure
Faulty injector
The softener hasn't regenerated
Lack of salt in the vat
Exhausted resins
The regulator is the wrong type
The regulator is blocked
Poor regeneration
O - ring rod seal damaged
Poorly adjusted by-pass
RIMEDIES
Programming the clock
Replace
Check the power socket
Check voltage or frequency corrected
Install pressure regulator
Check voltage
Replace engine
Connect
Replace engine
Replace card
Programming regeneration
Repeat the regeneration making sure that
the right amount of salt is used
Wash or replace resins
By-pass to adjust
Ensure at least 1.4 bar
Ensure free discharge
Clean injector
Replace
Reprogram according to the instructions in
the table provided for this purpose
Re-adjust
Ensure at least 1.4 bar
Replace injector
Restart regeneration
Topping up salt in the vat
Replace resins
Replace correctly
Disassemble and clean
Restart regeneration
Replace
Regulate by-pass

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