Troubleshooting - USWest CL940 Manual De Uso

SuperManual.book Page 24 Wednesday, March 22, 2000 11:03 AM

TROUBLESHOOTING

TROUBLESHOOTING
Are you having trouble with your phone? Here are some of the most
common problem areas and solutions.
S C
YMPTOM
Blank or faint
G
screen
G
G
Caller ID/
G
Caller ID on Call
Waiting doesn't
work properly
G
G
Charge light
G
does not work
G
G
Handset lights
G
do not work
G
G
G
24
A
ORRECTIVE CTION
Turn the handset on and place it in the cradle for
several seconds. Ensure the handset is making con-
tact in the cradle.
Check the AC adapter. Be sure that the adapter is
not damaged and that it is securely plugged into a
working outlet. Also check that the wall plug is not
controlled by a wall switch.
Recharge or replace the battery. See Install Battery
on page 7, for details.
Verify that Caller ID service is active. Call your tele-
phone company's business office to ensure that
your services are active. You can verify that your
Caller ID on Call Waiting is active by listening for a
double tone which indicates that another call is
being received.
Check the AC adapter. Be sure that the adapter is
not damaged and that it is securely plugged into a
working outlet.
Check that the wall plug is not controlled by a wall
switch.
Check whether the handset is making contact in the
cradle.
Check the AC adapter. Be sure that the adapter is
not damaged and that it is securely plugged into a
working outlet.
Check that the wall plug is not controlled by a wall
switch.
Verify that the handset is turned on.
Press the TALK key to test. The TALK light should
come on.
Recharge or replace the battery. See Install Battery
on page 7 for more details.
Check to see that you have turned on the New Call
Light as a setting. See New Call Light on page 11
for instructions.