Guarantee Conditions - URBANGLIDE GLIDE SUV Manual Del Usuario

GUARANTEE CONDITIONS

Product's available guarantee is valid for 2 years for your product and 3 months for its accessories (power
supply, cables...).
We guarantee your products against any manufacturing or assembling faults. This guarantee only applies to
the first purchase of your product by the end user and is not transferable if the device is resold. This warranty
does not cover any incompatibilities found by end user apart from recommendations specified on the
packaging, or any other incompatibility generated by other hardware or software on the computer that is
connected to your product.
Proof of purchase must be presented to our services to apply the guarantee.
The guarantee doesn't cover failures or defects induced by non-compliance to this manual's instructions,
neglect, alteration, improper installation or maintenance, reparation or alteration not authorized by the
manufacturer, improper tests, accident or external factor such as (not exhaustive) excessive heat or dampness,
power failures or bad installation / uninstalling of your product.
The only contractual obligation endorsed by the manufacturer pertains to the reparation or replacement of a
defective product. In no case, we cannot be held responsible for any loss of data, or its consequences induced
by operational fault or a product failure. In any case, we won't be bound to any financial responsibility for any
amount exceeding the value of the product purchased by the end user.
This guarantee is well defined and cannot be modified, decreased or increased without written consent from
the manufacturer. In addition, We cannot be held responsible for any technical advice or service provided in
relation to your product.
You are not the grantee of this current warranty. This warranty covers only your product and is governed by
French law.
During the warranty period, Urbanglide will repair or replace any product found to be defective. The
outward transport costs will be charged to the customer, and the return transport costs will be charged to
the manufacturer.
All product returns must be sent after obtaining a Return Material Authorization Number (RMA) from our
after-sales service. The time limit for exchange or repair is 30 days from receipt of the product by the
Supplier. Normal wear and tear (fuses, lamps, consumables, etc.), external accidents (incorrect assembly,
abnormal use or use of non-approved accessories, lack of maintenance, monitoring or storage, etc.),
deterioration, modification or repair of the Product not foreseen or specified by the Supplier are not
guaranteed.
Note:
PACT GROUP reserves the right to modify the user manual without prior notice according to the product's
evolutions.
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