Troubleshooting
Issue
No working
Low water flow or pressure
Washing feature does not work
or fails to spray
Product shuts off during use
Water not heated
Dryer not working
Oscillating function led is blinking
Pulsating function led is blinking
Temperature function middle led is
blinking
Power led blinking
Possible
1. Disconnected/ no power supply
2. No electrical power supply
3. Product is power off
1. Clogged filter
2. Twisted hose
3. Nozzle cap is stuck
User not properly seated
1. Washing time exceeded 5 minutes
2. Power failure
Water temperature set to off
Dryer only operates when seat
activated
Lack of water into the tank
Water leakage
Water temperature over specification
due to water flow reduction.
Dryer sensor error signal.
11
Solution
1. Connect the product to main power supply
2. Check there's a 220-240V~,50/60Hz signal with
another product (such us hairdryer)
3. Push the power button (on/off side control)
1. Clean water filter (page 9)
2. Straighten the hose
3. Clean nozzle cap (page 9)
Adjust your sitting position
1. Repeat Cleaning function
2. Check power or unplug the power cord to reset
Reset heated water temperature (page 7)
Sit on product to operate dryer
1. Clean water filter (page 9)
2. Validate water inlet flow and pressure it's
enough.
3. Unplug and wait for 20s and connect again the
product to power supply.
1. Visual inspection of the product to confirm if any
water leaking.
2. Unplug and wait for 20s and connect again the
product to power supply.
1. Set temperature setting at OFF and activate
clean function or nozzle clean function and
gradually set again the temperature for self
learning.
2. Unplug and wait for 20s and connect again the
product to power supply.
Unplug and wait for 20s and connect again the
product to power supply