4. Download issues
Make sure it connects with internet properly.
Adjust time and date.
5. Why some of downloaded videos cannot
play normally?
The device is compatible with most of video file
format, but there still have some differences in
format, encoded mode, Resolution and code
rate etc. it could result in some of the videos
cannot play or have play issues. Our suggestion
is that use the three party adapter software for
transforming in the PC then copy to the device.
6. Device crashed or can't turn on
Once device crashed during the running time, It
can be restarted via tap the RESET button,
located at the back or side part of the device.
NOTE:
We are not responsible for any incompatibilities
of use that may be occasionally generated