Frequently Asked Questions - Wiseup WIFI23 Manual Del Usuario

Frequently Asked Questions

Q: What kind of memory card can I use in this camera?
A: You are recommended to use a SDHC Class 10 Micro SD card (4GB-64GB). If a memory card does
not work, remove and format it on a PC computer before trying it in the camera again.
Q: Why can't I find the camera's WIFI signal on my phone or tablet PC?
A: It may take 1-3 minutes before the camera's WIFI signal is found on your smartphone or tablet PC.
If the WIFI signal still cannot be found, please refer to VII to reset the camera.
Q: Why can't I play back video files or the video files are corrupted?
A: It is mainly because the camera is powered off inappropriately.
Q: Why am I having trouble viewing live video remotely?
A: A minimum bandwidth speed of 1.5Mbps is required to watch HD live video (1280*720P,
1920*1080P).
Q: What media player software should I use to play back the video files?
A: Install the VLC Media player from the CD Disc to play back video files on your PC computer.
Q: How do I reset my camera back to the way I got it?
A: Hold down the Reset Button for 5 seconds to reset the camera. (See VII)
Q: How can I stop strangers from accessing my camera?
A: Change your camera's password. (See VIII)