Troubleshooting - HoMedics UV-CLEAN Manual De Instrucciones

TROUBLESHOOTING

PROBLEM
•
Doesn't work
•
Indicator flashes red
and blue
FAQS
HOW DO I KNOW IF THE CASE IS WORKING
The power icon will flash blue indicating the UV-C LEDs are on and
sanitizing.
LED INDICATOR KEEPS FLASHING RED. WHAT DOES IT MEAN?
Flashing red means the case is not properly closed. Please make
sure to completely zip the case, and ensure the zipper pull is situated
magnetically in the on position.
IS THIS SAFE FOR MY PHONE?
Yes, UV-CLEAN uses UV-C light, not water or chemicals. UV-C light kills germs
and is completely safe for your phone. Safety features ensure no UV-C light can
escape and anything placed inside the case is not harmed.
CAN IT CLEAN ANYTHING ELSE?
UV-CLEAN was designed primarily for phones, however you can use it to
sanitize just about anything. If it's inside, UV-CLEAN will sanitize it. For
more information about how UV-C works, please visit www.homedics.com.
POSSIBLE CAUSE
•
Not charged
•
Zipper not closed, and
zipper pull not placed in the
magnetic on position
•
Charging cable plugged in
•
UV-C LEDs are damaged
7
SOLUTION
•
Charge following the
"Charging your pop-
up phone sanitizer"
instructions
•
Zip completely
and ensure zipper
pull is placed in
the magnetic on
position
•
Unplug charging
cord to sanitize your
phone
•
Do not attempt to
use again. Contact
HoMedics Consumer
Relations
?