Troubleshooting
My vacuum sealer shut off and won't turn on again.
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Check power at outlet and then call customer service.
The sealing bar melts through the bag.
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Only heat-seal bags should be used. DO NOT USE PLASTIC
HOUSEHOLD BAGS with the vacuum sealer.
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Bag cut at an angle does not seal. Ensure bag is cut perpendicular
to sides.
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Unit stored with the lid locked down, gaskets deformed, or
overcompressed. Do not store with lid locked.
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Check the condition of the seal bar tape strips. Replace if needed.
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Open lid and allow the sealing bar to cool for 5–10 minutes. Always
leave the lid open between bags, and allow at least 20 seconds
between cycles.
The bag seal pulls apart.
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The seal of the bag may be incomplete. If the seal has a crease in
it, or if a liquid or powder has been trapped between the layers of
the bag, the layers may not have been welded together properly.
Cut off the seal and wipe the inside of the bag clean. Then, try to
vacuum-seal the bag again.
The vacuum pump starts, but no air is being removed from the heat-
seal bag.
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For best results, use Hamilton Beach heat-seal bags.
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Be sure the bag is inserted properly. The open end of the bag
should align inside vacuum chamber using bag stop and alignment
guides. Be sure the vacuum ports are not blocked.
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The bag may have a leak. If there is a leak in the bag, air will be
pulled into the bag from the outside. Check for tears or punctures. If
you are using a bag that was made from a roll of material, double-
check that the end of the bag is sealed.
•
Bag cut at an angle does not seal. Ensure bag is cut perpendicular
to sides.
•
Unit stored with the lid locked down, gaskets deformed, or
overcompressed. Do not store with the lid locked.
•
Locks are not engaged. Press down firmly on both corners.
Locks will not engage.
•
Be sure to push down firmly on both corners.
No seal was formed.
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If too many seals were made in rapid succession, the unit may be
too hot. Wait 2 minutes and retry.
The red power light flashed three times.
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The unit has reached the vacuum limit while using the PULSE
button. Press the SEAL button to finish the vacuum-sealing process.
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