Frequently Asked Questions; Troubleshooting - DYNAsteam DS2000 Operación Manual

FREQUENTLY ASKED QUESTIONS

Why does water come out of the nozzle?
The DynaSteam generates a large amount of steam;
which can condense into water in the hose, tools, or
nozzle and accumulate after a period of cooling/non-use.
A small amount of water will be discharged before steam
resumes. This is normal, and the excess water can be
quickly released into a bucket, if the water is unwanted.
No Steam Is Coming Out?
Check hose for any kinks or twists and untwist hose, if
necessary.
Check to see if you have run out of water. (Pressure
gauge will show zero pressure)
I cannot remove the fill cap?
Make sure the DynaSteam is fully de-pressurized. The
pressure cap is designed not to be able to be removed
while under pressure. Release all remaining steam in
tank by squeezing the Steam Release Trigger (2). Trigger
can be locked open by engaging the Steam Trigger Lock
(3) in the ON position. After pressure is released from
tank, the fill cap will be able to be removed.
I see condensed water on the pressure
gauge ?
(6)
Any condensation that may appear will evaporate and
disappear in a short time. No action is required.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE
Unit does not heat up. 1 - Unit is not plugged in
(Power Switch does not 2 - Unit is damaged
illuminate with switch in
ON position)
Unit does not heat up. 1 - DynaSteam Is Empty
(Power Switch 2 - Mineral has built up in the water tank
illuminates while in ON
3 - Unit is damaged
position)
Steam flow is erratic or 1 - Water level is low
sputtering.
2 - Steam hose has become twisted/kinked
3 - Mineral has built up in the water tank
Water comes out of the 1 - Steam has condensed in the hose line
nozzle instead of steam.
2 - Water has not become hot enough
3 - Water tank is over-filled
The DynaSteam generates a large amount of steam which can condense into water in the hose, tools, or nozzle and
accumulate after a period of cooling/non-use. A small amount of water will be discharged before steam resumes. This
is normal, and the excess water can be quickly released into a bucket if the water is undesired.
Tips will not stay 1 - Tip not fully seated on wand button
connected on the
extender wands.
6
Steam flow is erratic/sputtering?
A small blockage caused by dirt or other foreign
substance may be preventing the smooth flow of steam.
Clean tank as described on page 8.
Can I use boiled water from my tea kettle?
No. Boiled water concentrates the minerals that form
lime scale. Never use pre-boiled water in the
DynaSteam.
Can I leave water in the DynaSteam?
No. Water left in the boiler for a prolonged period may
deteriorate the mechanics of the DynaSteam. Never
leave water in the DynaSteam; always empty after using.
If you have hard water/high mineral content in your tap
water, we recommend using distilled water to extend the
life, and enhance the performance of your DynaSteam.
How do I attach the accessories?
Push green button down on Steam Handle (1) and slide
on extension wands / accessories. Make sure button
pops up to Lock accessory in position before using.
1
2
REMEDY
1 - Check plug/outlet
2 - Unplug and contact DynaSteam support
1 - Add water per instructions on page 3
2 - Clean tank per instructions on page 8
3 - Unplug and contact DynaSteam support
1 - Add water per instructions on page 3
2 - Untwist hose
3 - Clean tank per instructions on page 8
1 - Point nozzle in bucket and discharge
2 - Wait for steam pressure to build
3 - Turn power off, allow unit to cool, and
empty some water out of tank.
1 - Make sure spring button is fully
engaged through hole in tool tip.
COMPONENTS
1 .......Steam Handle
2 .......Steam Release Trigger
3 .......Steam Trigger Lock
4 .......Steam Hose
5 .......Pressure Cap
6 .......Pressure Gauge
7 .......Triple Root Spike (TRS)
8 .......Speed Weed Cone
9 .......Precision Power Jet Tip
10 .....Measuring Cup
11 .....Funnel
12 .....Wand Holder
13 .....Carry Handle
14 .....Power ON/OFF Switch
15 .....Heat Light
16 .....Extension Wands
For replacement parts and accessories
contact your authorized DynaSteam retailer or visit dynasteam.com
support@dynasteam.com
1-877-403-8727 (USA/CAN)
+52 (55) 5536 8790 (MÉXICO)
AVAILABLE OPTIONAL ACCESSORIES
17 .....Wallpaper Remover
18 .....Floor Scrub Brush
19 .....Floor Scrub Brush Adapter
20 .....Floor Scrub Brush Cleaning Cloth
21 .....Steam Squeegee
22 .....Small Tip Adapter
23 .....Round Bristle Brush - Large
21
24 .....Round Bristle Brush - Small
25 .....Power Jet Tip - Angled
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