Blender Tips
• ALWAYS place liquid in blender jar first, then remaining
ingredients.
• For best performance, minimum amount of liquid needed per
recipe is 1 cup (8 ounces/237 ml). Add more liquid if food is not
blending properly. The amount of liquid needed will vary based on
other ingredients required for blending.
• If blending action stops during blending or ingredients stick to sides
of jar, stop blending and try pulsing or add more liquid to blender
jar.
• Do not store food or liquids in blender jar.
Troubleshooting
Blender fails to start.
• Make sure power is on.
• Check to see if unit is securely plugged into an electrical outlet of
• proper voltage and frequency.
• Check to see if fuse for electrical outlet has blown or if a circuit
breaker has tripped.
Ingredients will not mix properly.
• Check to see if enough liquid has been added to ingredients.
Mixture should be fluid and free-running at all times.
• Solid pieces are too large.
• Container is too full. Do not fill past highest (5 cups/1.2 L)
graduation marking.
• Cutting blade assembly blades are not sharp or are damaged.
Inspect container and cutting blade assembly daily.
• Select speed to create a fluid blend.
• Avoid bumping or dropping blender when in operation or at any
time.
• Cutting large whole fruits and vegetables may allow them to blend
more quickly.
• Do not fill blender jar past highest graduation marking.
• If ice or frozen fruit pieces are not blending, stop blender and pulse
a few times.
• Do not allow ice to stand or freeze in jar. Immediately crush ice
after placing in jar.
Blender smells like it is burning.
• Turn off blender and allow unit to cool.
• Although motors are tested during the manufacturing process,
heavy use may cause curing of motor windings. The smell may
quickly dissipate after a few heavy uses.
• If smell continues after additional heavy uses, call our customer
care center.
There is grease around bottom of blender jar or on counter top.
• Monitor problem and source. This may indicate an issue with jar
bearings.
• Call our customer care center if condition persists.
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