Technical Support - Aleratec 400103 Guia Del Usuario

Technical Support

After reading this User Guide, if you need additional assistance with this
product, please contact Aleratec Technical Support. Our technical staff will
be happy to assist you, but they may need your help to better assist you.
Calling Aleratec Technical Support without all the necessary information
can be both time consuming and frustrating. Therefore, please try to have
the following information ready before calling:
1. Part Number - the part number is located on the back of the Charge and
Sync Station 16.
2. Serial Number - the serial number is located on the back of the Charge
and Sync Station 16.
3. Troubles - your questions about the Charge and Sync Station 16. Please
provide enough information about your problems so our technical staff
can recreate and diagnose it.
Technical Support Addresses and Phone Numbers
X By e-mail: support@aleratec.com – Skype: support.aleratec.com
X By Telephone: +1-818-678-0484 – FAX at: +1-818-678-0483
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific
Time, Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your computer system and Sync
Station 16.
X Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
www.aleratec.com 17