Product
• Mask systems (including mask frame, cushion,
headgear and tubing) – excluding single-use
devices
• Accessories – excluding single-use devices
• Flex-type finger pulse sensors
• Humidifier water tubs (non-reusable)
• Batteries for use in ResMed internal and external
battery systems
• Clip-type finger pulse sensors
• CPAP and bilevel device data modules
• Oximeters and CPAP and bilevel device oximeter
adapters
• Humidifiers and humidifier water tubs (reusable)
• Titration control devices
• CPAP , bilevel and ventilation devices (including
integrated humidifiers and external power supply
units)
• Battery accessories
• Portable diagnostic/screening devices
To make a claim under this warranty you should contact the
ResMed accredited outlet from which you purchased your
ResMed product or send your claim to ResMed at 1 Elizabeth
Macarthur Drive, Bella Vista NSW 2153 (phone number (02)
8884 1000) (email: reception@resmed.com.au). All claims under
this warranty must be accompanied by your original receipt.
You will then need to deliver the ResMed product you claim
is defective to the ResMed accredited outlet from which you
purchased your ResMed product or your closest ResMed
accredited outlet at your expense. A similar product will normally
be lent to you by your ResMed accredited outlet while your
product is assessed.
The product you claim as defective must be delivered from the
ResMed accredited outlet to the ResMed Service Centre within
the relevant warranty period referred to above. ResMed will not
be responsible for the cost of the transport of your ResMed
product to the ResMed Service Centre. You must pay any
necessary costs to the ResMed accredited outlet. If ResMed
determines that your warranty claim is valid, we will return the
repaired product, or a replacement product, to your ResMed
accredited outlet at ResMed's expense. If ResMed determines
that your warranty claim is valid you may claim any reasonable
expenses you have incurred in making the claim by posting
to us at 1 Elizabeth Macarthur Drive, Bella Vista NSW 2153
a claim in writing attaching original receipts for the expenses
claimed. If ResMed determines that your warranty claim is not
valid, we will notify your ResMed accredited outlet by providing
a quotation of the cost of repair. Your ResMed accredited outlet
will then contact you and you will have the option of taking
up the quotation offer, valid for 30 days, or have your product
returned unrepaired to your ResMed accredited outlet at
ResMed's expense.
This manufacturer's warranty is void on product sold, or resold,
outside the region of original purchase. Manufacturer's warranty
claims on defective product must be made by the initial
consumer at the point of purchase or to us directly as specified
above.
6
Warranty Period
90 days
6 months
1 year
2 years