Warranty Terms And Conditions; Proof Of Purchase - OLLO S4X Manual De Instrucciones

Warranty
terms and conditions
Duration
OLLO Audio ltd offers a 5-year limited
warranty to the S-series headphones and
all upgrades to the newer models. For the
first two years, OLLO Audio provides a
limited guarantee as directed with EU
directive 1999/44/EC. This limited
guarantee is valid worldwide in all
countries in which in each respective case
the national laws do not conflict with
these guarantee terms.
Consumers may be entitled to statutory
rights in their resident countries, which
are not restricted by these warranty terms
and conditions.
OLLO Audio ltd. reserves the right to
refuse warranty claims against products
or services that are obtained and/or used
in contravention of the laws of any
country. We cover all the costs of repair,
parts exchange or product replacement
and shipping costs both ways for these
first two years. Excluded are custom
duties. Depending on your location, there
might be a way to void these as well if
paperwork and documentation are
properly prepared. The owner covers the
cost of shipping the product to OLLO
Audio's headquarters for inspection
before any warranty claim is granted. If
granted, costs are reimbursed. Repaired or
exchanged product is sent back to the
original owner via standard courier
services. For the subsequent years, OLLO
Audio offers a limited warranty, covering
repair and parts exchange costs,
excluding shipping costs and duties or
levies both ways. The warranty period
begins on the date of delivery of a brand
new, unused product by the first end-
user.
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Proof of purchase

Original invoice from OLLO Audio or
authorized reseller acts as proof of
purchase. If you do not present it, you will
be obliged to pay for any repairs or
administration costs that are carried out
during the claim investigation.
Warranty is transferable to the second
user if the original purchase receipt is
presented with the warranty claim. If OLLO
Audio repairs the product, exchanges
parts or replaces the product, then the
guarantee claim for the defect in question
or the replaced product is valid for the
remaining duration of the original
guarantee period.
The latest version of the limited warranty
terms is available at our website and is
subject to change when laws are updated.
Warranty does not cover
1. Minor faults or deviations in the quality
of a product that do not affect the
product's value or fitness for its
intended purpose as described in EU
directive mentioned in the first
paragraph. *Cosmetic damage, such as
very small scratches, rips in textile
elements or straps, and faults resulting
from improper use (e.g., operating
errors, mechanical damage, incorrect
operating voltage, etc.).
2. Damage caused by accident, abuse,
misuse, water, flood, fire, or other acts
of nature are also not covered with this
warranty.
3. Damage to a product that has been
modified or altered without the written
permission of OLLO Audio ltd.