Storing Your Machine
For more helpful maintenance tips, check out support.BISSELL.com.
Before storing your machine, ensure the Dirty Water Tank is empty. Machine should not be left on its
side with water in the Dirty Water Tank. Store your machine in a protected, dry area.
Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem
Possible Cause
Machine is
Machine is not charged or needs
not powering
to "wake up" before first use.
ON
Formula Tank and Formula Tank
Cap are not properly seated.
Dirty Water Tank and plug are
not sealed properly.
Machine is
Dirty Water Tank is full.
leaking
Machine is tilted on its side,
back or pointed directly
downward.
Charger plug/cord not properly
Machine is
connected.
not charging
Pump not primed.
Spray Tip clogged.
Reduced
Formula Tank not fully inserted
or no spray
or is empty.
Machine is in vertical
orientation.
Dirty Water Tank not properly
installed.
Reduced
Removable Suction Lens not
or no suction
properly installed or is clogged.
Removable Suction Lens not
engaged with the carpet.
Removable brush improperly
installed.
Brushes not
Brush power off.
rotating
Brush chamber full of debris.
Other maintenance or service not included in the manual should be performed by an authorized
service representative.
WARNING
before performing maintenance or troubleshooting.
8 BISSELL.com
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger
Remedies
Charge machine before use.
Remove and replace Formula Tank and Formula
Tank Cap until "clicked" into place, see page 7.
Remove and replace Dirty Water Tank and plug
until secured into place, see page 6.
Empty tank. Machine should not be left on its
side with water in the tank.
Ensure machine is in horizontal or upright
position.
Make sure charger cord is secured into back of
machine and charger plug is inserted fully into a
working wall outlet.
While the machine is turned ON, press and hold
Spray Trigger for a few seconds.
Rinse Spray Tip with clean water.
Ensure tank is full and securely seated by
removing and then replacing, see page 7.
Use machine in horizontal orientation.
Reinstall Dirty Water Tank and confirm plug is
secure, see page 6.
Remove, clean, and reinstall Removable Suction
Lens, see page 7.
Tilt machine forward and press down firmly on
the carpet.
Remove and reinstall the brush, see page 7.
Press the brush button and ensure the brush
LED is illuminated.
Clear brush chamber of debris, see page 7.