Home NetWerks 7148-01-AX Manual De Instrucciones página 13

TROUBLESHOOTING (Continued)
PROBLEM
The Home NetWerks fan
cannot be discovered by
the Home NetWerks
Connect app.
Alexa is not responding.
There is no sound coming
from the speaker.
The bath fan is having
WiFi connectivity issues.
Homewerks.com
POSSIBLE CAUSE
The fan is not in set-up mode.
The fan and the mobile device are not connected
to the same WiFi network.
The microphone on the bath fan is muted.
The bath fan may have lost the WiFi signal or the
connection to the Home NetWerks Connect app.
The Amazon Alexa and Home NetWerks Connect
apps are logged into different accounts.
A software problem has occurred.
Volume is turned down or off.
There is an unsteady network connection.
Other devices are causing interference.
WiFI is not connected because the password
was entered incorrectly.
Network congestion is causing poor signal
strength.
No WiFi signal is being received.
SOLUTION
Long press the (
for 5 seconds to enter set-up mode. The bath fan
speaker will say "Now in set-up mode". Follow the
steps in the Pairing your Alexa Bath Fan to the
Home NetWerks Connect App section on page 9.
Ensure that your mobile device is connected to the
same WiFi network that the fan was configured on.
If the red LED indicator is illuminated on the fan,
the microphone is muted. Press the (
the wall switch to unmute the microphone. The red
LED indicator on the fan will turn off.
Follow the steps in Pairing your Alexa Bath Fan to
the Home NetWerks Connect App on page 9.
Sign out of the Amazon Alexa and Home NetWerks
Connect apps. Sign into each again using the
same account.
Press them (
seconds to turn the power off. Then press the (
button on the wall switch again for 3 seconds to turn
the power back on.
Perform a factory reset by pressing the (
button for 8 seconds. NOTE: This will delete
all user settings. After the factory reset, the speaker
will need to be set up again. Follow the instructions
on page 9.
Turn up or turn on the volume.
Make sure that your bath fan is within range of
your WiFi router and has a strong and stable
connection.
Check that your bath fan is away from any other
devices that cause interference, such as microwaves,
baby monitors, or other electronic devices.
Verify you have the correct WiFi password. If your
WiFi password recently changed, update your
device's WiFi settings.
If you have several devices connected to your WiFi
network, try removing some of them to reduce
congestion.
The fan is 2.4GHz WiFi compatible. Please make
sure your smart device and bath fan are connected
to 2.4GHz.
13
) button on the LED wall switch
) button on
) button on the wall switch for 3
)
)