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3
If the
light is not on, press
Software does not install
The following operating systems are supported:
•
Windows 2000
•
Windows XP
•
Windows Vista
•
Mac OS X version 10.3 or later
Solution 1
1
Close all open software applications.
2
Disable any anti-virus programs.
3
Remove the printer software CD from the CD-ROM drive.
4
Restart the computer.
5
When the desktop appears, reinsert the printer software CD. The CD icon is created on
the desktop.
6
Follow the instructions on the computer screen to install the software.
Solution 2
1
Remove the printer software CD.
2
Restart the computer.
3
When the desktop appears, cancel all Found New Hardware windows.
4
Reinsert the printer software CD.
5
Follow the instructions on the computer screen.
Solution 3
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
Solution 4
1
Disconnect the USB cable from any other device, such as a USB hub or switch box.
2
Directly connect the cable to the printer and the computer.
.
USB symbol.
44