Troubleshooting - Premium PWM721MF Manual De Instrucciones

Troubleshooting

Troubles Reason
Washing machine
cannot start up
Door cannot be Machine's safety protection
opened design is working.
NTC is damaged and heating
Heating doesn't
pipe is aging.
work
The connection between inlet
pipe or outlet hose and tap or
Water leakage
washing machine is not tight.
Drain pipe in the room is blocked.
Water is
The inlet pipe is not connected
overflowed from
firmly.
the bottom of the
Outlet hose has water leakage.
machine
Power is disconnected.
Indicator or
PC board has problems.
display does
not light.
Detergent
Washing powder is dampened
residues in the
and agglomerated.
drawer.
Washing effects The clothes are too dirty.
are not good Insufficient detergent quantity.
Abnormal noise
Great vibration
Solution
Check if the door is closed tightly.
Check if power plug is inserted correctly.
Check if water supply tap is opened.
Check if button "Power" is pressed.
Check if button "Start/Pause" is pressed.
Disconnect the power.
Contact service center promptly.
Wash with cold water only meanwhile.
Check and fasten water pipes.
Clean up outlet hose and ask a
specialized person to repair it when
necessary.
Fix the inlet pipe.
Replace the drain hose.
Check if the power is shut down and
power plug is connected correctly.
If problem persist, contact service center.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Select a proper procedure.
Add the proper detergent quantity
according to the instructions in
detergent package.
Check if the fixing (bolts) has been removed.
If cabinet is installed on the solid and level
floor.
Check if there are any barrettes or metal
articles inside.
Check if the legs in the washing machine
are adjusted level. See page 6.
P.20
Solve problems indicated on control panel
Indicators status
Description
Door lock
problem
Water injecting
problem when
washing (water
injecting time
exceeds 5
minutes)
Drain problem
while washing
(drain time
exceeds 9 minutes)
Please call service center if there is any other problem.
Solution
Reason
Door is not closed properly. Restart after the door is closed
Contact service center is trouble persist.
Open the tap or wait until
Tap is not opened or water
the water supply
flows too slowly.
becomes normal.
Inlet valve filter is blocked.
Check inlet valve filter.
Inlet pipe is twisted.
Straighten the water pipe
there is no water supply.
Check the other taps in
the room.
Contact service center is trouble persist.
Wash and straighten outlet
Outlet hose is blocked or
twisted
hose.
Drain pump is blocked
Wash drain pump filter
Contact service center is trouble persists.
P.21