FILTER UNIT IS LEAKING
1. Check all o-rings are in place and they are not damaged.
2. Apply aquarium safe lubricant to o-rings where leaking is occuring.
3. Check the media baskets are aligned correctly.
4. Check that the intake pipe on the filter head is aligned correctly with the media baskets.
FILTER WILL NOT PRIME
1. Check hoses for kinks.
2. Ensure the taps are fully open, the locking lever should be pushed down.
3. Ensure the aquarium is full, the filter may not prime if the water level is too low.
4. Ensure the hoses are connected correctly, the intake pipe should be connected to the "IN" connection on
the taps and the outlet should be connected to "OUT".
5. Ensure the intake pipe and/or strainer are not blocked.
FILTER WILL NOT START
1. Refer to previous tips.
2. Check that the impeller and shaft are in good condition. When the filter head has been removed, turn the
power on to check if the impeller is running.
3. Check that the power outlet is switched on and the filter is plugged in.
LOW WATER FLOW
1. As above.
2. Clean the filter media. Replace wool/sponges if necessary.
3. Check the intake and outlet pipes and fittings are clean and not blocked.
BOTH WATER AND AIR ARE COMING FROM THE OUTLET PIPE
1. Check whether priming pump is running, if so, wait a few minutes.
2. Ensure there are no airstones running near the
intake pipe/strainer.
3. Check all pipes are firmly connected.
4. Check o-rings and apply aquarium safe lubricant
of necessary.
5. Gently rock the filter back and forth to discharge
any air in the filter.
FILTER IS MAKING NOISE
1. Refer to previous tips.
2. Check that the intake and outlet pipes are not
blocked.
Troubleshooting
Disposal of used Electrical & Electronic Equipment
(Applicable in the European Union and other European
countries with separate collection systems)
collection point for the recycling of waste electrical and
electronic equipment. By separating and recycling
your waste equipment at the time of disposal you will
help to conserve natural resources and ensure that the
equipment is recycled in a manner that protects human
health and the environment. For more information about
recycling this product, please contact your local city office,
your household waste disposal service or the shop where
you have purchased the product.
12
This symbol on the product or on its
packaging indicates that the product must
not be disposed of with normal household
waste. Instead, it is your responsibility
to dispose of your waste equipment by
arranging to return it to a designated