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CHAPTER 5
TROUBLESHOOTING
• The unit is not working.
1. The unit is not yet plugged into socket.
2. The lid is not close properly.
3. The inner pot is not in place.
• The fan is not working.
1. Ensure the unit is plugged into socket.
2. In any case the motor does not turn, the motor is damaged, or other components are short-cir-
cuited. Send it to the designated repair shop.
• Food is undercooked.
1. Food overloaded.
2. Set temperature is too low/ set time is too short.
• Food is not crispy after air fried.
1. Ensure the ingredients are for deep fried/ air fried (e.g. chicken, potato fries etc.).
• White smoke coming out.
1. It is normal that smoke might come out when the food is too oily.
2. Too many oil grease – please clean the unit after use.
• The display shows "E1". The display shows "E2".
The temperature sensor is short/open circuited. Send it to the designated repair shop.
• The display shows "E3".
The boiler temperature sensor is open circuited. Send it to the designated repair shop.
• The display shows "shut lid".
The lid is not closed properly.
• The display shows "POT".
The inner pot is not placed properly.
• The display shows "Plug in".
The temperature probe is not inserted properly.
• The display shows "FILL".
Low water level warning. Please fill the water tank and restore. Then press the selected function
button to resume cooking.
If the problem cannot be solved, do not disassemble the machine without permission.
Please send to the local after-sales service department for maintenance. For details, please refer to
the relevant content of "after-sales service" in the manual or call the service hotline for consultation.
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CHAPTER 6
PRODUCT BASIC INFORMATION AND PACKING DETAILS
Product Dimensions (LxWxH)
Net Weight
Rated Voltage
Rated Frequency
Technical parameters Rated power
Steamer Air Fryer
Inner Pot
Grill Plate
Manual
363mm x 326mm x 320mm
4.5kg
220-240V
50-60Hz
Airfry 1200W Steam 800W
1
1
1
1
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