Frequently Asked Questions
Frequently Asked Questions
PROBLEM
Refusal to eat
Leaving last part
of hay
Acclimatisation
Dismantled Unit
Grid is removed
by horse
How full should
it be?
Regulator not
clipping on
to metal ring.
12
SOLUTION
Remove the grid for a day to help establish if it is the forage
quality causing the issue of it they are struggling with the
regulator itself.
If they are eating up the forage well without the regulator
then try re-introducing the Easy (white) regulator filled half-
way with loose on top.
Check that the hay has been shaken out properly. Check
the quality of the hay at the base, if it has been left for a few
days it is likely dusty and unpalatable. If this is not cleaned-
out then it can build up.
Your horse should have acclimatised within the first 7-10
days. Ensure that you introduce the grid slowly if your horse
is particularly sensitive to change.
If you find your unit has come apart please check the top
ring has been secured, with all 4 wedges clicked into place.
Check that the grid is clipped onto the ring properly all the
way around each time it is filled – you should feel a click as
it connects to metal ring.
Ensure that the hay is well shaken and not too tightly
packed, if it is compacted under the regulator it will be hard
for your horse to eat. We recommend putting some loose
hay on the top to increase your hay ration.
Check there is no hay in between the clip and the metal
ring. Try pushing down on the regulator towards the centre
to help it click onto the metal ring.
© Haygain