Motorola S11-HD Manual Del Usuario página 20

Guarantee Policy (Mexico)
This Guarantee Policy represents the only guarantee that applies to personal communication
Guarantee (Mexico)
Products and Accessories of the Motorola Trademark that are purchased in Mexico and
represents any other guarantee contained in the instructions, manuals, guides and/or
warnings contained inside the packaging of said Products and Accessories.
I. Items Covered by this Guarantee
It protects the manufacturing defects and hidden defects of the "Products" and
"Accessories" (such as batteries, antennas, chargers, wired headphones and wireless
devices) of the Motorola trademark, described in the space that for such purpose is
established on the back of this Guarantee Policy, which, covers all of the parts, components,
accessories and labor of Motorola Products, as well as the transportation costs that derive
from fulfilling this policy, within its service network.
The Motorola "Products" that this guarantee protects may be: (a) cellular phones, (b) smart
phones (pocket computer and cellular phone), (c) beepers, (d) two-way radios, (e) wireless
phones.
Motorola, free of charge for you, shall have the option to repair or replace the "Products",
"Accessories" and components that present problems and are covered by the Guarantee.
Prior authorization expressed by the service requester, Motorola Comercial, S.A. de C.v. shall
use used, equally functioning, refurbished, repaired or second hand parts or spare parts to
repair the "Product." Software updates shall not be provided.
II. Duration of the Guarantee
The duration of the guarantee shall be one year starting from the purchase date of the new
"Product" or "Accessory" at an authorized establishment.
III. Procedure for Exercising the Guarantee
To demand the fulfillment of this guarantee, the address where the "Product" or "Accessory"
was purchased must be sent to the address of the Person Responsible for the
"Products" and "Accessories" in Mexico:
Motorola Comercial, S.A. de C.V.
Bosque de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa de Morelos
C.P. 05120 México, D.F.
Phone Number: (55) 5257-6700
18 Safety, Regulatory & Legal EN