Safety Instructions; Troubleshooting - ACME SH1101 Manual De Usuario

App design and functionality might be different after updates.
Now you can control your smart devices with your voice
For Google Assistant:
Ok Google, turn on the bedroom plug
Ok Google, turn off the bedroom plug
For Amazon Alexa:
Alexa, turn on the bedroom plug
Alexa, turn off the bedroom plug

Safety instructions

• Do not disassemble the product or remove any parts.
• Do not put the product into water or any liquid.
• Do not put the product close to heat source or expose it to high temperature.
• This product is intended for indoor use only.
• Please ensure the security of electricity: the max. current load cannot be
higher than 10 A. The max. power load cannot be higher than 2300 W.

Troubleshooting

Problem
Cannot connect to the device
The device turned
off unexpectedly
Cannot connect to the
device from outside of
my home network
Waste Electrical and Electronic Equipment (WEEE) Symbol
The use of the WEEE symbol indicates that this product may not be treated
as household waste. By ensuring this product is disposed of correctly, you
will help protect the environment. For more detailed information about the
recycling of this product, please contact your local authority, your
household waste disposal service provider or the shop where you
purchased the product.
2) You will be re-directed to the account
link page. Type in your Smart Life account
and password; don't forget to select
the country/region where your account
belongs to. Then tap Link Now to link your
Smart Life account. The country/region, the
account, and the password must match
exactly/be the same with the Smart Life
account. Close the window when Alexa
has been successfully linked with Smart Life
notice is prompted out.
Solution
• Make sure that your device is connected to a
2.4 GHz Wi-Fi network. 5 GHz Wi-Fi network is
not supported.
• Make sure that the device is within the range
of the Wi-Fi network and has a strong signal.
• Make sure that your wireless router/access
point or the network provider is not blocking
the P2P (peer to peer) networking.
• Your Wi-Fi network may have turned off.
Please check and restart your router.
• After the power is cut off, your device will go
into the off mode; make sure that you turned
it on through the application or manually by
pressing the button on the device.
• Because of different routers, make sure
that your router/access point has a port
forwarding enabled to access the device. For
detailed information, contact your network
provider.
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