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TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature too
hot or too cold
Oven does not work or
appears not to work
"Crackling" or
"popping" sound
Why is my range making
a "clicking" noise when
using my oven?
Clock and timer do not
work
Oven light does not
work
Oven will not self-clean
22
Possible Cause
Your new oven has a different cooking system from
your old oven and therefore may cook differently than
your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
used.
Oven temperature needs adjustment.
Ingredient substitution
Oven controls improperly set.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan and grid has not
been fitted properly and slit as recommended.
In some areas the power (voltage) may be low.
Oven temperature needs adjustment.
A fuse in your home may be blown or the circuit breaker
tripped.
Oven controls improperly set.
Oven is in Sabbath Mode
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
Your range has been designed to maintain a tighter
control over your oven's temperature. You may hear
your oven's heating elements "click" on and off more
frequently than in older ovens to achieve better results
during baking, broiling, convection, and self-clean
cycles.
A fuse in your home may be blown or the circuit breaker
tripped.
Light bulb is loose or defective.
The temperature is too high to set a self-clean
operation.
Oven controls improperly set.
What To Do
For the first few uses, follow your recipe times
and temperatures carefully. If you still think your
new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking
preference. See the Special Features Section to
adjust the oven temperature. NOTE: This adjustment
or Clean.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Cooking option under the Settings section.
Substituting ingredients can change the recipe
outcome.
Make sure you select the appropriate broil mode.
NOTE: Convection crisp is not for broiling foods.
See the Cooking Guide for rack location
suggestions.
Make sure cookware is cool
Use a pan specifically designed for broiling
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
See the Cooking option under the Settings section.
Replace the fuse or reset the circuit breaker.
See the Using the Oven section.
Verify, that the oven is not in Sabbath Mode. See
the Sabbath option under the Settings section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Tighten or replace bulb.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
49-2000385 Rev. 1

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