TROUBLESHOOTING
The first step in troubleshooting a touchscreen system is to determine whether the problem is related to softwa-
re, computer hardware or this touchscreen monitor.
Do not confuse computer hardware or software problems with touchscreen problems. The easiest way to
verify a computer hardware/software failure is to try the monitor on other computer.
Hardware problems may be caused by the touchscreen, controller, cabling, power supply, or by the integration
of the touchscreen components in the display. Software problems are determined by a basic hardware functio-
nally test. If the hardware transmits coordinates correctly, then the problem is with the driver or the calibration
software.
Problem: No image appears on screen.
Check that all the I/O and power connectors are correctly installed and well connected as described. Make sure
the pins of the connectors are not crooked or broken. Reconfigure the resolution of your computer to make it less
than or equal to 1024x768.
Problem: Partial image or incorrectly displayed the image.
Check to see if the resolution of your computer is higher than that of the LCD display. Reconfigure the resolution
of your computer to make it less than or equal to 1024x768.
Problem: Image has vertical flickering line bars. Image is unstable and flickering.
Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible
with the LCD display.
Problem: Image is scrolling.
Check and make sure the VGA signal cable (or adapter) is well connected. Check and reconfigure the display
mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display.
SAFETY, MAINTENANCE AND RECYCLING INSTRUCTIONS
1. Caution: Never open the device, the internal parts are danger, electrical shock.
2. Do not install this unit near water, for example, in a wet basement, in an unprotected
outdoor installation or in any area classified as a wet.
3. Do not insert objects of any kind into this unit through openings as they may touch
voltage points and short out parts that could result in fire or electric shock.
4. Do not spill any liquid on the unit. Danger of explosion!
5. Do not crush power cables, danger of short circuit!
6. Always connect to the manufacturer's recommended tension.
7. Clean the product with a soft and dry cloth.
8. Follow local regulations for disposing of the product.
RECYCLED
AEE REI-RAEE 5548 In this manual, the container (bin) symbol indicates that the product is subject to the Euro-
pean directive 2002/96 / EC, electrical and electronic products, batteries, and batteries and other accessories
must necessarily be subject to a selective collection.
At the end of the life of the device, make use of the recycling bins. This gesture Will help reduce the
health risks and preserve the environment.
Municipalities and distributors, Will provide essential details on recycling your old device. If this device
carries an internal battery, it must be removed and deposited separately for proper management.