Manufacturer's Warranty; Spare Parts Lists - REMS Contact 2000 Instrucciones De Servicio

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5. Faults
5.1. Fault: Solder point does not heat up.
Cause:
● Mains lead defective.
● Temperature switch in the transformer winding has been operated.
● REMS Contact 2000 defective.
5.2. Fault: Solder point takes longer to heat up.
Cause:
● Heavy wear on electrodes.
5.3. Fault: Handle gets hot or chars.
Cause:
● Cylinder head screw(s) (7) has (have) come loose.
6. Disposal
REMS Contact 2000 may not be thrown into the domestic waste at the end of
use but must be disposed of properly by law.

7. Manufacturer's Warranty

The warranty period shall be 12 months from delivery of the new product to the
fi rst user. The date of delivery shall be documented by the submission of the
original purchase documents, which must include the date of purchase and the
designation of the product. All functional defects occurring within the warranty
period, which are clearly the consequence of defects in production or materials,
will be remedied free of charge. The remedy of defects shall not extend or
renew the warranty period for the product. Damage attributable to natural wear
and tear, incorrect treatment or misuse, failure to observe the operational
instructions, unsuitable operating materials, excessive demand, use for unau-
thorized purposes, interventions by the customer or a third party or other
reasons, for which REMS is not responsible, shall be excluded from the warranty
Services under the warranty may only be provided by customer service stations
authorized for this purpose by REMS. Complaints will only be accepted if the
product is returned to a customer service station authorized by REMS without
prior interference in an unassembled condition. Replaced products and parts
shall become the property of REMS.
The user shall be responsible for the cost of shipping and returning the product.
The legal rights of the user, in particular the right to make claims against the
seller under the warranty terms, shall not be affected. This manufacturer's
warranty only applies for new products which are purchased in the European
Union, in Norway or in Switzerland.
This warranty is subject to German law with the exclusion of the United Nations
Convention on Contracts for the International Sales of Goods (CISG).

8. Spare parts lists

For spare parts lists, see www.rems.de → Downloads → Parts lists.
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Remedy:
● Have the mains lead changed by qualifi ed personnel or an authorised REMS
customer service workshop.
● The temperature switch comes back on automatically once the winding has
cooled down.
● Have REMS Contact 2000 checked/repaired by an authorised REMS customer
service workshop.
Remedy:
● Change electrodes, see 4.1.
Remedy:
● Tighten cheese-head screw(s).
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