Troubleshooting - Leotec LERK03 Manual Del Usuario

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Troubleshooting

Below are some basic troubleshooting scenarios
for the device. Please contact support from the
place of purchase if you are unable to resolve any
issues with the device.
Problem
nit does
U
not respond.
Keyboard
cannot
establish a
connection to
the receiver.
The mouse
pointer moves
erratically
and/or
unresponsive.
The unit does
not charge
（only for
Configure A）
Possible issue
1. Low battery
power.
2. Unit is not
turned on.
1. The receiver
may not be
inserted
correctly.
1. Device may
not be within
optimal range
of the receiver
Low
2.
voltage
3. Dust or oil
on the
touchpad.
1. Defective
battery.
2. Check
connections.
Solution
3. Charge the device for at
least 15 minutes.
4. Check if the switch
selected to the "ON" position.
1. Disconnect and reconnect
the receiver to the USB port.
1. Bring the unit closer to the
receiver.
2. Please recharge battery
3. Clean the touchpad with a
damp cloth.
1. Contact your local dealer for
replacements.
2. Verify if the device is
securely connected to the
charger.