PROBLEM SOLVING (Continued):
Static
• Monitor and plush are too close together – move farther apart.
• Turn down the volume on the monitor.
• Make sure the battery is fully charged.
Flickering monitor
• Make sure monitor and camera are moved away from other wireless
devices (i.e. Wi-Fi, Bluetooth, GPS, etc).
Weak reception or no reception
• Make sure both units are turned on.
• Move plush closer to monitor.
• Make sure batteries are charged on both plush and monitor.
Accidentally tried Pairing camera and monitor while camera is
on or camera is not charging
• Open up battery pack in plush animal.
• Remove battery.
• Get paperclip and short outer pins of battery connectors.
• Camera will shut off.
• Connect USB power cable.
• Connect power cable to house or car charger and plug into respective
outlet.
NOTE: Make sure both units are fully charged for optimal performance
If you experience a problem that is not noted in this manual, please do not return the
product to the store as once it is returned it cannot be re-sold and the materials and
energy used to make it are wasted. Our Customer Service Department may have a
simple solution to your problem. Please contact our Customer Service Department by
phone at 1-855-422-2983 between the hours of 9:00 a.m. and 4:30 p.m. (PST) or via
email 24 hours a day at info@infanttech.com.
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