HEART RATE
SENSOR
SCREEN
MEMORY
WRISTBAND
WRISTBAND
DIMENSIONS
WEIGHT
BATTERY
OPERATING
VOLTAGE
BLUETOOTH
AUTONOMY
CHARGING TIME
DATA STORAGE
OPERATING
TEMPERATURE
CHARGING CABLE
7. TROUBLESHOOTING GUIDE
Problem
18
BewellConnect - BWHB16 - User Manual - 022017v1
All manuals and user guides at all-guides.com
Silicon labs Si1142
OLED 0.49 pouces
32KB RAM + 256KB ROM
TPE / high quality silicone
9 x 0.7 x 0.5 in in /
230 x 20 x 13 mm
0.06 lb / 28 g
60mAh Lithium Polymer
3.6 – 4.2 V
BLE 4.0
5 - 10 days depending on use
Approximately 2 hours de-
pending on the charging mode
(mains or computer)
7 days
From -4 to 140°F
From -20 to 60°C
Charging clip
Solution
Nothing is displayed on
the screen of the
BW-MyCoach®Pulse
No transfer of data to
your phone / tablet
The BewellConnect® ap-
plication does not detect
the BW-MyCoach®Pulse
activity tracker when
pairing.
BewellConnect - BW-HB16 - User Manual - 022017v1
Recharge the device with
the USB cable provided.
Bluetooth connection disa-
bled: Enable Bluetooth on your
phone / tablet.
Phone or tablet incompatible:
Check that your phone or tablet
is equipped with Bluetooth 4.0.
Check that the Bluetooth
function on your smart-
phone is enabled and that
the version of the operat-
ing system of your smart-
phone is updated (Android
4.3 or later Or iOS 7.1 or
later).
Check that your activity
tracker is located within
range of the smartphone
you want to synchronize
with (19 in / 50 cm maxi-
mum).
If the problem persists,
please contact customer
service or your dealer.
19