Troubleshooting - Anker NEBULA 4K Manual De Instrucciones

Audio format
Wi-Fi network
Bluetooth version
Operation
temperature

7. Troubleshooting

Issue Possible reason(s)
No display Some USB ports don't provide
enough continuous power.
No sound The streaming dongle is muted. Press the mute button again to
The volume level is too low.
Fail to connect The cable is not connected in a
the network proper way.
Wi-Fi is closed or the signal is
too weak.
Controller The remote control is not paired
failure correctly to the TV box.
The remote control has a low
battery.
The remote control is broken.
MPEG1/2/4, MVC, MP3, AAC/AAC+, WMA/WMA-pro,
FLAC, OGG (AC3, Dolby Digital Plus) and other audio
formats
Wi-Fi 2.4G/5.0GHz 802.11 a/b/g/n/ac
5.0
0℃~40℃
10
Solution
Connect with AC power outlet.
restore volume.
Turn up the volume.
Please reconnect.
Turn on the Wi-Fi or adjust the
position of your router.
Try to re-pair.
Change the batteries.
Contact our customer service
center.