AUSTRALIA & NEW ZEALAND WARRANTY
This document details the terms and conditions of the warranty provided with this product. Please
disregard any other representations contained on this product's packaging or provided with this
product, which constitute or appear to constitute a warranty.
Subject to the exclusions and limitations set out below, we warrant to you that if you purchase a
product directly from us, or, from any of our authorized resellers, that it will not contain defects which
are a result of faulty manufacturer workmanship or materials. This warranty subsists for 18 months
from the date of purchase. This warranty is provided in addition to your rights under the Australian &
New Zealand Consumer Law.
Subject to any rights you have under the Australian & New Zealand Consumer Law, we will not be liable
for defects which are a result of damage or loss caused by factors beyond our control, any product
which has not been maintained according to any care or maintenance instructions provided with the
product, any alterations to a product which are not performed by us, or damage or defects caused to
the product due to unusual or non-recommended use. We will not be liable for any special, indirect,
consequential or economic loss or damage or loss of profits whatsoever suffered by you or any other
person resulting from any act or omission by us. Our total liability in respect of this Warranty against
Defects is limited to the replacement of the goods.
This Warranty against Defects is provided in addition to other rights and remedies that
you may have at law. Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for
any reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In order to claim the warranty, you must return the product to the retailer from which it was purchased
or if that retailer is part of a National network, a store within that chain, along with satisfactory proof of
purchase. The retailer will then return the goods to Directed Electronics Australia authorized by Anker
Innovations Limited. Directed Electronics Australia will repair, replace or refurbish the product at its
discretion. The retailer will contact you when the product is ready for collection. All costs involved in
claiming this warranty, including the cost of the retailer sending the product to Directed Electronics
Australia, will be borne by you.
This warranty is offered by Directed Electronics Australia.
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Customer service support number (+61) 3 8331 4800 Mon-Fri 8:30am - 5:00pm (AEST) and customer
service email address support@myanker.com.au.
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