Problem
The ice shovel does
not move ice into the
ice basket.
The compressor
works abnormally
with a buzzing noise
Water shortage
indicator light is on.
Indicator lights on
display are not on.
The ice made is too
large and with pieces
sticking together.
The ice making
process was correct,
but no ice has come
out.
All indicators twinkle
simultaneously.
The machine has
been working, but
the water has been
warming up
When the ice is full,
the machine does
not display the ICE
FULL icon
Possible Cause
The water tank is not
on a flat even surface.
The voltage is lower
than recommended.
1. There is no water
2. The pump is full
of air
1) No power
2) Blown fuse
Ice of previous cycles
left in the water tray.
1. The compressor
has no refrigerant
2. Compressor
damaged
3. Fan motor damaged
Water tray is blocked
by ice cubes.
Solenoid has broken
down
'Ice Full' sensor is
damaged
11
Suggested Solutions
Check that the surface the machine
is on is flat and even.
With the machine switched off at
the plug, gently push the ice shovel
using your finger, then press the
power button to restart it.
Stop the machine and do not restart
it until it's plugged into the correct
voltage.
1. Add to some water until it reaches
MAX position.
2.Press POWER button to restart
the machine.
1) Turn the power on
2) Replace fuse
Switch off the machine by pressing
the power button and remove the
ice.
Call Duronic Customer Care Team
for advice.
Unplug the power, take out the ice
which blocking the tray, then plug in
the power and press the POWER
button. The machine will restart after
around 3 minutes.
Call Duronic Customer Care Team
for advice
Call Duronic Customer Care Team
for advice