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Telephone Helpline: 0845 146 2887 (United Kingdom)
Trouble Shooting
Fault
The appliance is not
working
The appliance is not
cooling
The Stirring paddle
does not turn
The tap leaks
The bowl leaks
The machine works
but does not make
slush
Tap will not dispense
slush
If the machine malfunctions due to causes other than those listed or the proposed corrective
actions do not solve the problem please call a Polar agent or qualified technician
All manuals and user guides at all-guides.com
Probable Cause
Power Supply
Main switch is not set to
l
Fuse in the plug has
blown
Plug and Lead are
damaged
Internal Wiring Fault
Coolant Leak
Fan Motor Failed
Airflow to the
condenser obstructed
The motor stirring
switch is set to 0
Bowl blocked with Ice
The tap is not fitted
correctly
The tap is defective
The bowl is not fitted
correctly
The bowl seal is
defective
The machine is in
'Night mode'
Mode switch is not set
to slush
Airflow to the
condenser obstructed
Condenser Blocked
Tap blocked by Ice
Action
Check power supply
Set main switch to l (see fig 1)
Replace the plug fuse
Call POLAR agent or qualified technician
Call POLAR agent or qualified technician
Call POLAR agent or qualified technician
Call POLAR agent or qualified technician
Increase the gap between appliance and
obstacles/heat source and clean condenser
Set motor stirring switch to 1 (see Fig 1)
Switch off the machine and allow the ice to melt
Re-fit the tap
Call POLAR agent or qualified technician
Re-fit the bowl
Replace bowl seal
Press 'Day mode' button (see fig 1)
Set mode switch to slush (see fig 1)
Increase the gap between appliance and
obstacles/heat source
Call POLAR agent or qualified technician
Open and close tap lever several times in quick
succession. If tap still not clear turn off the machine
and allow ice to melt
UK
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