Warranty Information - Char-Griller 3338 Manual Del Propietário

WARRANTY INFORMATION

A COPY OF THE DATED PROOF OF PURCHASE (RECEIPT) IS REQUIRED WHEN REGISTERING OR
SUBMITTING A WARRANTY* CLAIM. PLEASE RETAIN A COPY OF THE RECEIPT FOR YOUR RECORDS.
Char-Griller will replace any defective part of its grillers/smokers, under warranty, as outlined below.
®
PLEASE READ THIS INFORMATION IN DETAIL AND IF YOU HAVE ANY QUESTIONS CONTACT CUSTOMER
SERVICE AT 1-912-638-4724 OR SERVICE@CHARGRILLER.COM.
Charcoal / Pellet / Kamado Grills
Grill - Hood and Body
(excludes removable Ash Pan)
Ash Pan and Defective Parts
Gas Grills / Outdoor Stoves
Grill Hood and Main Burner Tubes
(excludes Side Burner)
Grill Body and Side Burner
and Defective Parts
Griddles
All Defective Parts
Dual Fuel Grills (Gas & Charcoal)
Charcoal Grill - Hood and Bottom and Gas
Grill Hood (TOP half) and Main Burner Tubes
(excludes Ash Pan and Side Burner)
Ash Pan and Defective Parts and Gas Grill
Body (BOTTOM half) and Side Burner
Parts, Accessories, and Grill Covers
SURFACE RUST IS NOT CONSIDERED A MANUFACTURING OR MATERIALS DEFECT
Char-Griller outdoor stoves are made of steel, and, if exposed to the elements, rust will occur naturally. Please
®
refer to the section entitled, "Usage" to review how to care for your outdoor stove properly.
Surface issues such as scratches, dents, corrosion, or discoloring caused by heat, abrasive cleaners, or rust are
NOT covered under warranty.
Warranties are for the replacement of defective parts only. Char-Griller
from accident, alteration, misuse, abuse, hostile environments, improper installation, and installation not in
accordance with local codes of service of unit.
Excluded Under ALL Warranties
Paint; Surface Rust; Heat Damage; Incorrect Parts ordered by customer, including shipping; Worn Parts; Missing
or damaged parts not reported within two (2) months of purchase date; Defective parts not reported within one (1)
year of purchase date; Fading grill cover.
*NOTE: For warranty claims, photos and prepaid return of the item in question may be required. Misuse, abuse, or
commercial use nullifies all warranties.
5 years from date of purchase for rust
through / burn through
1 year from date of purchase
5 years from date of purchase for rust
through / burn through
1 year from date of purchase
1 year from date of purchase
5 years from date of purchase for rust
through / burn through
1 year from date of purchase
1 year from date of purchase
(seam tears only for covers)
is not responsible for damage resulting
®
A-6