Failure code
E1
Glass plate temperature sensor failure – open circuit
E2
Glass plate temperature sensor failure – short circuit
The temperature sensor of glass plate detects the
E3
high temperature.
Temperature sensor of the
E4
IGBT failure – open circuit
Temperature sensor of the
E5
IGBT failure – short circuit
High temperature of
E6
IGBT thermistor.
E7
Supply voltage is below the rated voltage.
E8
Supply voltage is above the rated voltage.
Glass plate temperature sensor failure – invalid
EB
(F5 for 1#, F8 for2#)
IGBT : Insulated Gate Bipolar Transistor
Specific failure and solution
Failure
The LED does not come on when the
hob is plugged in.
Some buttons don't work, or the LED
display is not working normally.
The cooking mode indicator comes on,
but heating does not start.
Heating suddenly stops during opera-
tion and hear a beep every second.
Fan motor sounds abnormal.
Problem
Problem
No power supplied.
The accessorial power board and the
display board connected failure.
The accessorial power board is
damaged.
The display board is damaged.
High temperature of the hob.
There is something wrong with the
fan.
The power board is damaged.
Pan type is incorrect.
Pot diameter is too small.
The thermal link is broken.
The fan motor is damaged.
Solution
Please contact the customer service.
Please touch
to restart after the induction
hob cools down.
Please contact the customer service.
Please touch
to restart after the induction
hob cools down.
Connect the induction hob to a suitable
power source as indicated on the
rating label.
Please contact the customer service.
Solution
Check to see if plug is secured tightly
in outlet and that outlet is working.
Check the connection.
Replace the accessorial power board.
Replace the display board.
Ambient temperature may be too
high. Air intake or air vent may be
blocked.
Check whether the fan runs smoothly.
If not, replace the fan.
Replace the power board.
Use a correct pan (refer to 'Choosing
the right cookware').
Pan detection circuit is damaged,
replace the power board.
Replace the thermal link.
Replace the fan.
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