First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a
service call, refer to the warranty page in this manual, visit producthelp.whirlpool.com, or call 1-800-253-1301.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
First try the solutions suggested here or visit our website at producthelp.whirlpool.com
Refrigerator Operation
If you experience
The refrigerator will not
operate.
34
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Possible Causes
Check electrical supply.
Check controls.
New installation
Refrigerator control is in Showroom
mode (on some models).
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
WARNING
Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if
the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Make sure the controls are turned on. See the "Using the
Controls" section.
Allow 24 hours following installation for the refrigerator to cool
completely.
NOTE: Adjusting the temperature controls to the coldest setting
will not cool either compartment more quickly.
If the refrigerator is in Showroom mode, cooling is turned off and
"Showroom" will be illuminated on the control panel. See the
"Using the Controls" section for more information.
Solution