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Troubleshooting

Symptom
Possible Problem
Speaker system
doesn't respond
(no power)
iPhone or iPod
doesn't dock properly
iPhone or iPod
doesn't respond to
the speaker system
or remote
12
All manuals and user guides at all-guides.com
AC adapter isn't plugged into a
wall outlet or the connector isn't
plugged into the power supply jack
on the back of the speaker system.
Wall outlet is not functioning.
The power isn't turned on.
iPhone or iPod didn't install
properly.
Device case is preventing iPhone
or iPod from installing properly.
iPhone or iPod is not installed
properly.
Device case is preventing iPhone
or iPod from installing properly.
Your iPhone or iPod software is
too old.
iPhone or iPod is locked up.
Solution
Plug the AC adapter into a wall outlet and plug the connector into the power supply jack
on the back of the speaker system.
Plug another device into the same outlet to confirm the outlet is working.
Turn on the speaker system by pressing the
Remove your iPhone or iPod from the dock and check for obstructions on the connectors
in the dock and on your iPhone or iPod. Then reseat it in the dock.
Remove your iPhone or iPod from the dock. Remove the iPhone or iPod from its case.
Then reseat your iPhone or iPod in the dock.
Remove your iPhone or iPod from the dock and check for obstructions on the connectors
in the dock and on your iPhone or iPod. Then reseat it in the dock.
Remove your iPhone or iPod from the dock. Remove the iPhone or iPod from its case.
Then reseat your iPhone or iPod in the dock.
Upgrade software on your iPhone or iPod. For details, visit
www.apple.com/ipod/download.
Please make sure your iPhone or iPod is working properly before docking into the unit.
Please refer to your iPhone or iPod manual for details.
button. The Power LED lights up.

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