Trouble Shooting - BenQ SP000S Manual Del Usuario

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8PUG.book Page 5 Friday, August 9, 2002 5:32 PM

3. Trouble Shooting

The SP0005/SP0008/SP0016 can be easily monitored by its LED indica-
tors. Please follow the troubleshooting steps below to solve any problem
you may encounter during installation or implementation of the SP0005/
SP0008/SP0016.
1. Power LED is not lit
Check if the power cord is properly connected to the external power
adapter and the power outlet. Make sure the DC power jack is firmly
plugged into the power socket of the switch.
2. 100M Link/Activity(Green) is not lit when connect to
100 Mbps device
• Check the power switch of the network device attached to the switch;
make sure it is turned ON.
• Check the network cable; make sure it is properly connected to the
switch and the network device.
• Check the network cable; make sure the UTP cables comply with EIA/
TIA 568 and Category 5 specification.
Please perform the following tests
• Please check whether the RJ-45 cable is functional. Replace with
another working cable and see whether the condition can be improved.
• Use another port on the SP0005/SP0008/SP0016. If a link can be
established this way, the first port is faulty. Please contact your local
BenQ dealer for assistant.
• Make sure that all devices are connected to the network.
• Please ensure that the network adapter cards installed in the
workstation or other devices to the switch are in well working
condition.
[!] Contact your dealer if problem persists.
3. Trouble Shooting - 5