Troubleshooting - auna Rockstar Plus Manual Del Usuario

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TROUBLESHOOTING

Before contacting costumer service, check the troubleshooting information
listed in the table.
Problem Possible Cause
No Power. The unit is turned off.
The power cord is not
connected correctly.
The power outlet is
broken.
No Sound – MASTER VOLUME is set
General. to minimum.
Correct MODE was not
selected.
An external device is
used.
No Sound – Volume on the TV is
If connected to muted or too low.
a TV.
The correct source was
not selected on the TV's
menu.
Lyrics do not Video plug is not
appear on the connected properly.
TV screen.
The wrong source was
selected on the TV set.
The file/track being
played is not a track
recording with lyrics.
AUX-IN or BT MODE is
used.
Possible Solution
Press the POWER button
to turn on the unit.
Make sure that the
power cord is properly
connected to the rear of
the unit.
Connect the unit to a
different outlet.
Adjust the volume with
the MASTER VOL control.
Select the correct MODE
with the MODE button.
Increase the volume on
the external device.
Adjust the volume on the
TV set.
Select the correct source
(usually AV).
Insert the video plug
correctly.
Select the correct source
on TV (usually AV).
Only files containing
lyrics will be displayed on
the TV.
In AUX IN or BT mode,
nothing is displayed on
the TV screen. Use a
different mode to display
lyrics on the TV.