Faq - ctronics CT-S20-4G Manual Del Usuario

FAQ

9
① Why does the camera automatically shut down after the red light flashes
several times after pressing the power button?
The camera has not been charged for a long time and the battery is low. Please use a
5V charger to charge the camera. The 5V/2A charger can charge at least 8 hours, and
the 5V/1A charger can charge at least 16 hours. If the camera is fully charged, the
charging indicator will change from red to green.
② Why the camera fails to connect to the Internet?
Please confirm whether the SIM card has been activated and the flow of the SIM card is
sufficient, and then check whether the position of the SIM card is loose, turn it off and
reinsert it and turn it on again.
③ Why does the mobile phone continue to receive false alarms? And the
camera consumes a lot of power?
For the location of the camera, we recommend avoiding a large number of moving cars,
chimneys, and direct sunlight. Such environments will cause false alarms and
interference with PIR detection. In addition, the humanoid alarm can be turned on at the
same time in the alarm settings to reduce false alarms, reduce camera wake-up time,
and save power.
④ Why can't I see the video on my mobile phone?
We recommend that you check whether the camera's SD card is installed correctly.
After inserting the card, please format the card in the phone APP settings. If the reading
is still abnormal, please take the card and format it as FAT32 on the computer, or
replace the card for the test. In addition.Please set the device time zone and the phone
time zone to be consistent in the settings.
⑤ Why the camera's recording time is not the same as the local tim
Please set the device time zone and the phone time zone to be consistent in the
settings. If the daylight saving time starts in the local time, please check the daylight
saving time in the time zone setting.
⑥ The place where my camera is installed is not well-lit, can I install the
solar panel in another location?
Yes, please contact us to buy the CT-S20 accessory kit, which contains the solar panel
bracket and the charging extension cable. The solar panel and the camera can be
installed separately.
⑦ Why is the camera's detection range so short, sometimes it can't be detected?
Please turn on the PIR detection in the APP alarm setting, and adjust the sensitivity to
the highest. Tear off the protective film on the face lens of the camera to ensure the
normal use of PIR
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