Parts & Features
Problem
Food packages are blocking
the door open.
Doors will not
Drawers, shelves or kimchi
close correctly or
containers are out of
pop open.
position.
Refrigerator is not leveled
properly.
The gaskets are dirty or
sticky.
Doors are difficult
to open.
Door was recently closed.
Leveling legs are not
Refrigerator
adjusted properly.
wobbles or seems
unstable
Floor is not level.
Lights do not
LED interior lighting failure.
work.
Refrigerator has
The Fresh Air Filter may need
an unusual odor.
to be cleaned or replaced.
The interior of the
The refrigerator is located
refrigerator is
near a fire source, such as a
covered with dust
fireplace, chimney, or candle.
or soot.
Possible Cause
Rearrange food containers to clear the door and door
bins.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See
the Operation section for more information.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refer to the Leveling and Door Alignment section.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
The refrigerator uses LED interior lighting, and service
should be performed by a qualified technician.
Set the Fresh Air Filter setting. If the odor does not go
away within 24 hours, the filter may need to be
replaced. See the Reusing the Fresh Air Filter section
for cleaning instructions.
Make sure that the refrigerator is not located near a
fire source, such as a fireplace, chimney or candle
TROUBLESHOOTING
Solutions
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